State Farm® Insurance Agent Layne Stoops

"Thank you so much for your wonderful review! We’re thrilled to hear that Keri and the team have been able to meet your needs and help you save money. Your kind words mean a lot to us, and we’ll be sure to pass along your compliments to Keri and the entire team. We appreciate your support and look forward to continuing to serve you!"

"Hi Bethany, Thank you for taking the time to share your feedback. I sincerely apologize for the frustration you've experienced and the impression you've had of our service. It is never our intention to make our clients feel neglected or dissatisfied. I want to assure you that your concerns are important to me, and I was not aware of the specific issues you encountered until now. My team and I strive to provide the best possible service, and I'm sorry to hear that we fell short in your case. I understand how crucial timely communication is, and I regret that we did not meet your expectations in this instance. I would appreciate the opportunity to discuss your concerns further and work towards a resolution. Please feel free to reach out to me directly at 509-498-4003 and I will make it a priority to address your issues promptly. Thank you again for your feedback, and I hope to have the chance to improve your experience with our agency. Best regards, Layne Stoops "

"Hey Ethan! Thank you so much for your kind words! We’re thrilled to hear that Grayson was able to assist you efficiently and provide the information you needed. Our team strives to offer excellent service, and it’s wonderful to know that your experience reflected that. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. Thanks again for your feedback!"

"Hey Roy! Thank you for taking the time to share your experience! We’re delighted to hear that we were able to save you money on your homeowners and car insurance. Keri is a valued member of our team, and we're glad she could answer all your questions without any pressure. It’s always a great idea to compare options, and we’re thrilled you chose us for your insurance needs. If you ever have any further questions or need assistance, please don’t hesitate to reach out!"

"Hi Phyllis, I'm glad you had a great experience with the review. It's important for us to ensure coverage continues to be sufficient for your home! "

"Karina, thank you for the wonderful review! I am so happy Keri was so helpful with your insurance coverage! "

"Amber, thank you for the wonderful review! I am so happy I was able to help with your insurance! Anything you need my team and I are here! "

"Thank you so much for your kind words! We’re thrilled to hear that your experience with the Layne Stoops State Farm office has been exceptional. It’s our goal to provide not just great service, but also a personal touch that makes our clients feel valued. Aaron is indeed a fantastic member of our team, and we’re glad to know he’s made such a positive impact on your insurance journey. Your recommendation means the world to us, and we’re here for you and your family whenever you need assistance. Thank you for being part of our State Farm family!"

"Thank you so much for your wonderful review! We’re delighted to hear that Layne and the team were able to assist you with your transfer. Your recommendation means a lot to us, and we’re always here to help with any of your insurance needs. If you have any questions or need further assistance in the future, don’t hesitate to reach out. We appreciate your trust in our office!"

"Appreciate the review Crystal. And, while this team member is no longer with us, it's touching to see that he was such a support for you while he was here! "

"Thank you so much for the review Natashia! It's so nice to hear, in these economic times, we're able to help save you money, and provide a easy transition with great service! Layne"

"Thank you so much for your kind words! We're thrilled to hear that our team has made such a positive impact on your financial journey. It's our priority to listen and respond to your needs, and we're glad you're seeing your investments grow. If you have any more questions or need further assistance, please don’t hesitate to reach out. Here’s to your continued success!"

"Thank you for your fantastic review! We’re delighted to hear that our staff has been helpful and that Layne is making your policies work for you. Your satisfaction is our top priority, and we’re here to support you every step of the way. If you need anything else, just let us know!"

"Thank you for your wonderful feedback! We're so glad to hear that Layne and the team have been able to assist you with your insurance needs over the past four years. Your trust and support mean a lot to us. If there's anything more we can do for you, please don't hesitate to reach out!"

"Hi Val! Thank you so much for taking the time to share your positive experience with us! We greatly appreciate your kind words and are thrilled to hear that you found our team to be both responsive and knowledgeable. At State Farm, we always strive to provide thorough and helpful answers to our customers' inquiries, so we're glad to know that we met your expectations. It's also wonderful to hear that you are satisfied with your auto, renters, and liability insurance policies, as well as our agent, Layne Stoops. We'll be sure to pass along your compliments to Layne and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thank you once again for choosing State Farm. We truly value your business and look forward to serving you in the future. Layne"

"Hey Ryan! Thank you for taking the time to share your positive feedback about your experience with State Farm and my office. We greatly appreciate your loyalty as a customer for the past 24 years. We are delighted to hear that even with a new agent, your office experience with State Farm remains consistent and enjoyable. Ensuring a seamless transition for our customers is one of our top priorities, and we are glad to know that our new agent has maintained the high level of service that you have come to expect. Your kind words motivate us to continue providing exceptional service to all our valued customers. If there is anything else we can assist you with, please do not hesitate to reach out to our office. We look forward to serving you for many more years to come. Thank you once again for your wonderful review! Best regards, Layne - Agent"

"Thank you Mike! That means a lot to hear, from our customers, that we’ve done right by them! Looking forward to the next time we chat!"

"That means a lot Elizabeth, thank you for your loyalty to myself and my team! We've all enjoyed working with you in the past, and look forward to years together in the future! "

"Tamra, thank you for the great review! I am trilled my team was able to help! "

"Thanks Angie! That means so much! "

"Thank you for your kind review! We are delighted to hear that you find our team to be nice and helpful. Providing excellent customer service is one of our top priorities, and it's always gratifying to know that our efforts are appreciated. We value your support and are grateful for the opportunity to serve you. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help! Thank you again for your positive feedback. We look forward to continuing to exceed your expectations."

"Gina, Thank you for taking the time to leave such a positive review of your experience with Keri at Layne Stoops - State Farm. We are thrilled to hear that she was able to assist you in understanding your new insurance policy and address all of your questions. At our agency, we strive to provide exceptional customer service, and we are glad to know that Keri made the process of switching insurance quick and easy for you. We will be sure to pass along your kind words to her, as she will be thrilled to hear that her efforts were appreciated. We truly value your business and appreciate you choosing our agency for your insurance needs. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Thank you again for your feedback, and we hope to continue serving you in the future. Best regards, Layne Agent"

"Shayla, thank you for such an awesome review! I am so happy I could help with all of your policies! And your husband is right my beard is pretty awesome! "

"Timothy, thank you for the awesome review! "

" Hi Judith, Thank you so much for taking the time to leave a review about your experience with Layne at our agency. We truly appreciate your kind words and are delighted to hear that you found Layne to be a genuinely friendly and caring agent. At our agency, we strive to provide excellent customer service and make sure that our clients feel comfortable and well taken care of during the insurance adjustment process. Layne is an exceptional agent who goes above and beyond to assist our customers, and we are thrilled that their efforts resonated with you. Your recommendation means a lot to us, and we are grateful for your trust in our services. Should you or anyone you know require further assistance with insurance matters, please don't hesitate to reach out. We're here to help. Once again, thank you for your support and for choosing our agency. We look forward to serving you in the future. Kindly, Layne Stoops - State Farm Team"